"They put the 'Customer' in customer service."
Aug 30, 2016 |
| Burkburnett, TX
Perm-O-Green of Wichita Falls, Tx has been caring for my yard for 2 years now. The lot we bought was in dire need of help: full of weeds, ants, etc. They have tamed a jungle and it's is beginning to look like a real yard.
First, I need to specifically mention JR - he has gone way and above caring for my needs. Any question I have he answers, any problems he's there with a solution. And he follows up to make sure things are going well. He is a true professional who takes pride in his work and personally feels responsible for his customers. This is what customer service is all about.
The various service personal & office staff have really been there for us, working with us to tame this yard. They explain what they're doing, and what I need to do. Whenever I call with a question or service they respond quickly & professionally to my needs. Even the manager, Gene, has been to my home discussing a strategy for my yard needs and getting rid of pesky Khaki weeds. Now THAT is amazing!
"I love APGL ! When I signed up my lawn was 80% weeds and now it is 95% grass. I think our service tech guy - Tanner - is great, always courteous. Keep up the good work APGL !"
Mar 28, 2015 |
| Lubbock, TX
I love my APGL
"The technician that treats our lawn is doing a great job."
Mar 6, 2015 |
The technician that treats our lawn is doing a great job. I hope that all Perm-O-Green employees are as nice to your customers. I hope that Perm-O-Green appreciates Mr. Ruff Phelps as we do. He is the most professional and honest techs that have been here and treat two senior citizens with the utmost in respect.
"Thanks to your workers who service our lawn. They always do a good job!!"
Dec 21, 2014 |
My family and I pray that you have a blessed Christmas and a prosperous New Year. Please pass on our thanks to your workers who service our lawn. They always do a good job!!
"Your employees are always friendly and respectful. I appreciate great customer service."
Dec 13, 2014 |
| Henrietta, TX
Your employees are always friendly and respectful. I appreciate great customer service. That’s something that you don’t see much anymore. Also, the yard does look great! Some of our lot is not sprayed and you can really tell the difference. Thanks!
"Thank you for your services!"
Dec 10, 2014 |
To all of you: Have a wonderful Christmas and may God Bless all of you and your families! Thank you for your services!
"It’s been my pleasure having you service us these many years."
Aug 21, 2014 |
I appreciate the very gracious letter written to customers that remained faithful to you during this stressful time. Thank you! The service and the people working for you have always been timely and courteous. It’s been my pleasure having you service us these many years.